Returns & Warranty

Eligible products may be returned within 7 days of delivery.

To qualify for a return, the product must be:

• New, unused, and never installed
• In its original packaging
• Complete with all hardware, accessories, instructions, labels, and documentation
• Free from damage, scratches, installation marks, or signs of use
• In resalable condition

All returns require approval from 1010 Performance before being shipped back. Do not send a product back without first contacting us for return authorization and instructions.

Products returned without authorization may be refused.

Approved returns may be subject to a restocking fee of up to 20% of the product price.

Certain manufacturers and distributors may charge a different restocking fee. When an item is fulfilled directly by a manufacturer or distributor, their applicable return and restocking requirements may also apply.

Any applicable restocking fee will be communicated during the return authorization process.

The following items are generally final sale and cannot be returned or exchanged:

• Special-order products
• Custom or made-to-order products
• Products that have been installed, mounted, used, modified, painted, drilled, or damaged
• Electrical and electronic components that have been opened or installed
• ECU, TCU, tuning, software, licenses, unlocks, or digital products
• Clearance, closeout, discontinued, or final-sale products
• Products missing original packaging, hardware, documentation, or accessories
• Products damaged due to improper installation or handling
• Products specifically identified as non-returnable on the product page
• Items that a manufacturer or distributor designates as non-returnable

If you're unsure whether a product is returnable, contact us before ordering.

Many products sold by 1010 Performance are shipped directly from the manufacturer or one of our distribution partners.

Once a special-order or dropship order has been submitted for processing, it may not be cancelable or returnable, depending on the supplier's policies and order status.

Manufacturer and distributor return policies may apply in addition to this policy. Some suppliers may impose additional restocking fees, return-shipping requirements, or restrictions.

We strongly recommend confirming fitment, availability, and expected lead time before ordering if any of these factors are important to your purchase.

If you need to cancel an order, contact us as soon as possible.

We will make every reasonable effort to stop the order before processing or fulfillment begins. However, cancellation is not guaranteed once an order has been submitted to a manufacturer, distributor, warehouse, or shipping carrier.

Special-order, custom, made-to-order, or already-shipped products may not be canceled.

Unless the return is the result of an error by 1010 Performance, the customer is responsible for:

• Return shipping costs
• Appropriate packaging
• Shipping insurance
• Any applicable carrier fees

We strongly recommend using a trackable and insured shipping method.

1010 Performance is not responsible for returned products that are lost or damaged while being shipped back to us or one of our fulfillment partners.

Original shipping charges are non-refundable unless the return resulted from an error made by 1010 Performance.

Inspect your order immediately upon delivery.

If your order arrives damaged, contains the wrong product, or appears to be missing components, contact 1010 Performance within 48 hours of delivery.

Please provide:

• Your order number
• Photos of the product
• Photos of the shipping box and packaging
• Photos of the shipping label
• Photos clearly showing any damage or incorrect items

Do not install, modify, paint, or use an incorrect or damaged product.

Installing or modifying the product before contacting us may affect our ability to resolve the issue with the manufacturer, distributor, or shipping carrier.

Keep all packaging materials until the issue has been resolved.

If you believe a product is defective, contact us before removing, modifying, replacing, or returning the product.

Many products sold by 1010 Performance are covered by a manufacturer warranty. Warranty approval, replacement, repair, or refund may be determined by the manufacturer according to its own warranty terms.

1010 Performance can assist with coordinating a warranty claim when applicable, but we cannot guarantee that a manufacturer will approve a claim.

Labor costs, installation costs, removal costs, vehicle downtime, towing, rental vehicles, or other incidental expenses are not covered by a product return or refund unless specifically agreed to in writing.

It is the customer's responsibility to confirm that a product is compatible with their vehicle before ordering.

Fitment can vary based on:

• Year
• Make and model
• Engine
• Transmission
• Drivetrain
• Trim level
• Production date
• Existing modifications
• Regional vehicle specifications

If you're unsure about fitment, contact 1010 Performance before placing your order. We're happy to help verify compatibility whenever possible.

A product generally cannot be returned as new once it has been installed or modified to test fitment.

Once an approved return is received and inspected, we will determine whether it meets the return requirements.

If approved, the refund will be issued to the original payment method, less any applicable:

• Restocking fees
• Original shipping charges
• Return shipping charges paid on the customer's behalf
• Manufacturer or distributor return fees

Please allow additional processing time for your bank or credit card provider to post the refund after it has been issued.

Federal consumer guidance specifically recommends that online sellers clearly disclose return windows, who pays return shipping, and applicable restocking fees; those points are deliberately spelled out here.

If you ordered the wrong product and would like a different item, contact us before returning anything.

If the original product is eligible for return, we can help determine the best way to process the return and place an order for the correct product.

Price differences, shipping costs, and applicable restocking fees may apply.

Orders refused at delivery or returned because of an incorrect or incomplete shipping address are not automatically considered approved returns.

Any return shipping charges, carrier fees, restocking fees, or other costs incurred may be deducted from the refund when permitted.

Performance parts aren't always as simple as ordering by year and model. Some products require specific supporting modifications, configurations, or installation requirements.

If you have any questions about fitment, lead time, availability, or whether a product is right for your build, contact 1010 Performance before purchasing. We'd rather help you order the correct part the first time.

To request a return, report an issue, or ask about product eligibility, contact 1010 Performance with your name and order number at info@1010performance.com or (909) 313-4727.